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Brother DCP-7020 Laser Digital Copier/Printer | 
 enlarge | Brand: Brother
Category: CE
List Price: $207.99
Buy Refurbished: $99.99
You Save: $108.00 (52%)
Used (1) Refurbished (3) from $99.99
Rating:  94 reviews
Color: GRAY
Media: Electronics
Memorabilia: No
Number Of Items: 1
Shipping Weight (lbs): 20.8
Dimensions (in): 15.6 x 17 x 11.6
MPN: DCP7020
Model: DCP7020
UPC: 012502612834
EAN: 0012502612834
ASIN: B0007PF7GU
Availability: Usually ships in 1-2 business days
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| Features:
| | Prints, copies, and scans--compatible with both PC and Mac | | | Up to 20 ppm print speed--up to 600 by 1,200 dpi resolution | | | Up to 17 cpm copy speed--reduces and enlarges 25% to 400% | | | 600 by 2,400 dpi scan resolution, 36-bit color--up to 6 seconds per page faxing | | | Parallel and USB 2.0 full-speed standard interfaces |
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Product Description
The DCP-7020 is a great compliment to your fax machine in your home office or at your small-to-medium size business. It offers high-quality laser printing, copying and color scanning in one small footprint. With a 250-sheet paper capacity that holds letter or legal size paper and its user-friendly control panel to help you quickly accomplish your office tasks, the DCP-7020 is the logical choice. You can even make copies without the use of a computer! Standard Interface(s) -Parallel & Full Speed USB 2.0 Optional Interface(s) - NC-2100P (external ethernet print server) & NC-2200W (external wireless print server) Printer Driver Compatibility - Windows PC & Macintosh OS Scanning Capability B/W & Color Scanning with Maximum Interpolated Scan Resolution (dpi) 9600 dpi / Optical Scan Resolution (dpi) up to 600x2400 dpi Input Color Scan Bit Depth - Up to 24-bit Scan To feature - Print/Copy/Scan Copying Capability B/W Copying - Flatbed Automatic Document Feeder Capacity - Up to 35 sheets Up to 20 copies per minute speed Reduction/Enlargement Control - 25% - 400% 1-Year Brother Limited Warranty Print, Copy, Scan speeds may vary according to equipment used, type of work and resolution setting
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| Customer Reviews: Read 89 more reviews...
 Agreed - awesome! June 11, 2005
J. Barrett (North Florida)
230 out of 233 found this review helpful
I almost never write a review, but the forest of multi-functions is so thick and I am so impressed by my Brother DCP-7020 that I figure I ought to share my personal view of this tremendous small office/home-office machine.
I spent weeks researching and testing multi-functions, going back and forth among Brother, HP, Sharp, Xerox, Canon, and others. What a nightmare, sorting out and comparing all the rival features!
My own needs were straight-forward: truly excellent, professional-looking B&W laser printing and copying capability; reliable paper-path routing with few or no jams; able to handle periodic high volume and otherwise steady daily use; large paper tray capacity; reliable Auto Document Feeder; handy and roomy output tray; acceptable color as well as B&W scanning; and reasonably priced laser supplies that have a reasonably high volume capacity.
While I had no need for fax or networking, I might have taken either or both if the quality of the more important features I sought warranted the extra price. I also was hoping for a stand-alone copying capability, just to give me more flexibility in office machinery since I also have a Brother HL-5150DLT (which is a tremendous stand-alone printer, by the way!)
Several times I almost decided on the Sharp AL-1641CS or its equivalent at Canon and Xerox. My initial misgivings about the latest Brother multifunction machines came down to three things: I was concerned about a few reports of modest paper curling; I was nervous about the paper output slot which seemed at first glance kind of puny and inconveniently located at the inside front, rather than outside to the side, of the machine; and the Brother multi-function machines somehow didn't look to me quite as robust or strong as some of their competitors, at least as they sat on the store shelf.
Repeated testing in multiple stores convinced me that the Brother DCP-7020 was the most likely to meet my needs at an initial price (and also a lower laser cartridge supplies price) so substantially less than the Sharp or equivalents that I decided to 'chance' it, as I thought. It turned out far, far better than I had hoped.
This is a GREAT workhorse machine that takes up substantially less work space and yet turns out excellent laser printing and/or copying with sharp, professional-looking text. Reliable, smooth paper handling with no paper jams to speak of (other than one deliberately caused for testing, which was very easily cleared). Superior copying capability (stand-alone or attached to a computer.) And, though not my top priority, very good scanning as well, supported by excellent, intuitive software.
The earlier review and product descriptions you can read at Amazon.com are accurate. This machine is awesome; the best buy for the money you will find, unless you need faxing capability or color printing in your multi-function. As for my original misgivings, here's my experience:
(1) Paper curling. Not a problem! The paper curling reports are true but greatly exaggerated. Very, very minor curling occurs (probably due to the extreme heat needed for any laser printing), but the paper flattens quickly as it cools and in a minute or so you won't even know it had a slight curl as it emerged from the machine.
(2) Output tray. Not a problem! True, the output slot at the front of the machine looks a little inconvenient or insubstantial, but that turns out to be a mirage, probably because we are so accustomed to expecting to see a bulky exterior separate output tray. The Brother DCP-7020 output tray actually is an innovation. It works perfectly and can hold up to 100 pages, no problem. Lift the lid below the copier and you will see you have access to the entire output tray in all its glory.
(3) The wrong-est I was in my initial misgivings was in thinking that visually the Brother DCP-7020 looked somehow more fragile, or less robust, than the Sharp or similar competitors. It may look that way, but in reality it is every bit as much a workhorse machine as its equivalent competitors. The DCP-7020 is a strong, muscular, and reliable machine. Just a much smaller footprint and at half the price.
Although not my own top priority, I've also been very pleasantly surprised at how good the scanning function is. A couple of reviewers here and there on the web grumble about this, but I found the Brother DCP-7020 scanning function and quality does at least well with color photos as any other $200-$400 scanner I've used, and far better than most of them. The text recognition software is far superior to what most well known competing brands use. And the scanner control panel is very intuitive with good defaults and ample opportunity to easily customize. I've wound up putting my 1 year old $400 HP scanner in the attic.)
I unhesitatingly recommend the Brother DCP-7020. It is everything I wanted in a B&W laser printer/copier/scanner -- and more! -- at half the price of the competition.
Afterword about Brother support: For those concerned about tech support, there is good, and bad, and more good news -- but REALLY good news if you pay attention to what I have to say here.
1. Good news: Brother's toll-free number you can call in an emergency usually leads you to a live English-speaking person who isn't in India or Sri-Lanka or some other Exploited-Labor-of-the-Month hell hole.
2. Bad news: Like the infamous Indian "tech support" people we all know and loath, you probably will get an American who is mostly clueless other than they've been trained to read the manuals. If you haven't read the manual yourself, they can be a kind of "aural" manual and walk you through a few quick fixes. If you know the manual and those fixes haven't worked, go to the next point below.
3. More good news: If you have time to e-mail or call Brother support and ask specifically for a truly knowledgeable tech person to contact you, in a day or at most two you will wind up being called by a REAL expert who will take the time to answer all of your questions patiently and in depth. These people know what they're doing. They're honest and knowledgeable. They are the way tech support used to be, once upon a time.
The Macintosh view: January 21, 2006
Gene Leynes (Chicago, IL United States)
81 out of 81 found this review helpful
Overall, I'm amazed with this printer. I've only used it for a few weeks, but I've already printed a few hundred pages in various sized jobs, and installed it on multiple machines across platforms.
The Good:
-Very fast startup
-Very fast printing
-The printing is very detailed, even for a laser printer.
-Good OCR (optical character recognition) software. I tested this on small grey text from the back of a bank statement.
-Very little page curling
-Once connected to a computer, shared printing is a snap.
-The output area, embedded in the machine itself, is very sturdy
The Bad:
-No automatic duplexing
-Windows oriented documentation
-Somewhat loud
-The scanning is slow, although typical with my experience.
-Limited use if connected directly to a network router / airport express (i.e. no scanner)
-Not appropriate for high volume printing. The volume specifications are on the Brother website, but they don't mention that the output area is only an inch or so tall.
More Details:
As a Macintosh user, I thought that the software was horrible. It installs a bunch of weird files and folders in your applications folder. I spent a ton of time trying to install the printer. However, if you follow the advice below it should only take you about 5-10 minutes.
As far as I can tell, the drivers from the Brother website work just as well in place of the software on the CD. The printer drivers and the scanner drivers are separate, and the scanner driver is labeled "TWAIN" driver. Unfortunately, the OCR software is only on the CD.
Photo scanning - I had good luck with one photo, and bad luck with the other. I suspect that you could tune the settings better if you knew what you were doing, since there are many options.
The documentation is totally wrong in places, even in the short "quick setup" guide. I called tech support and got through to a person quickly. They were somewhat brief and surly, but they were US based (if that's important to you).
FYI: The Brother website is useful for research. It's accurate and detailed, and good for side-by-side comparisons. Unfortunately, limit of only comparing four printers at a time forced me to copy the results to Excel.
I wrote this detailed, independent review because I had a hard time believing the other reviews when I was making my decision (especially since the some reviewers hadn't posted many other reviews). I figured that high quality laser performance was impossible at this price, but I have to confess the good reviews are highly accurate.
EDIT: It's been more than years now, and I am still totally happy with this machine. Works perfectly for my needs.
I noticed a negative review by Paul Robinson. His review is very well written and accurate, but the issues he raises just didn't matter to me. For example book photocopying is good enough for my needs (and I won't pay for Kinkos). I'm sure there are better all-in-one laser printers, but I couldn't find one two years ago for about $200, and I'm glad I don't have to look again.
One more thing, if you're sharing through a mac, download Bonjour printer wizard for windows, and your windows machine will be able to easily print to the mac when it's shared and turned on.
Great machine so far... August 14, 2005
David Zarmi (Los Angeles)
17 out of 17 found this review helpful
I've only had the machine for a few weeks and haven't used its scanner yet, but it's printing and photocopying are top-notch. They really figred out how to engineer the thing to take up the least amount of room possible. One caveat - when manually feeding in paper (as you must do for labels, e.g.) be very careful about the margins. The device (plastic thingamabob) that's supposed to help you put the paper in straight and in the right place moves very easily (cheaply made). But if you pay attention (I didn't until it was too late), it's controllable. I think for the price it's unbeatable (once again for actual printing and photocopying it's perfect).
This is a GREAT product. July 21, 2006
Lianbin Cui
15 out of 15 found this review helpful
This is a GREAT product I would like to call. I especially like the auto feed function and PaperPort software for scanning. You can scan up to 35 pages each time and save these pages as a single document using the PaperPort software. You can also scan double sides for many pages each time. The software will automatically arrange the pages for you in a right way. You can also straiten each page after each scanning. The copier and printer are easy operated and work very well for me. Every function is extremely user friendly, including the USB cable. I think this is one of the best investment I have made so far if this machine can last longer than 3 years.
Extremely fast shipping, only took me one day for waiting.
My purpose of writing this review is let others know this great product and appreciate the efforts this company have put on this product. I also want to correct one misunderstanding by others: this machine CAN scan multiple pages and save it as a single document using PaperPort Software.
Awesome printer, copier, scanner December 25, 2006
Hoppaguy
14 out of 14 found this review helpful
I run a small business and this printer has been incredible. The print quality and speed of the machine is good for the price. The copy quality is great and no longer have to go to Kinkos or Postal Annex to make copies. I think the best feature is the sheet feeder tray which allows me to scan multiple page documents easily. While some reviews have stated that they have had technical problems, I have had no problems with the printer and I have been heavily using the printer for the past 6 months.
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